SlimSet Official Website › Blog › SlimSet Refund And Guarantee
How Does The SlimSet 60-Day Refund Work, And Can I Cancel An Order?
SlimSet has a 60-day money-back guarantee on every pack, opened bottles included, counted from the date of purchase. To claim it, call the order desk on +1 (302) 200-3480 with your order ID, get a return authorisation, and post the bottles back at your own cost. There is no subscription to cancel.
- 60 days from the date of purchase, not delivery, on all three packs.
- Opened bottles are included.
- Return postage is the buyer’s cost. Send it tracked.
- Start with a call to +1 (302) 200-3480. The website email cannot see orders.
- Processing takes 3 to 5 business days, then 5 to 10 days on the card.
- Every pack is a one-time payment. There is no subscription.
A promise to refund you means little unless the steps are clear. Here are the published steps for SlimSet, in the order they happen, with the waits and the costs named.
How does the SlimSet money-back guarantee work?
The seller’s promise is simple: tell them within the window that you are not thrilled with how your body feels, and they will refund what you paid. It is a change-of-mind policy, so no fault or reason is needed.
| Term | What it means |
|---|---|
| Length | Two months, enough for one 30-day bottle plus most of another |
| Start | Your purchase date, not the delivery date, so a sealed bottle waiting in a cupboard still uses up days |
| Packs | All three: one, three and six bottles |
| Opened bottles | Included, including a bottle that is nearly finished |
| Postage | The buyer pays for the return. Tracked postage is worth it |
| How to claim | Call the order desk with the order ID |
Read from the seller’s guarantee block and order paperwork.
How do you claim a SlimSet refund, step by step?
Five steps. Only the first has a deadline, and the rest follow from it.
- Call +1 (302) 200-3480 with your order ID. The number is on your order email and in the footer of this site.
- Ask the desk for a return authorisation, and check the return address with them. Do not post bottles back before you have it. An unannounced parcel can be refused.
- Put your full name, email and order ID on a sheet inside the box. A box with no name in it is the commonest reason a refund stalls.
- Post it tracked, at your own cost. Keep the tracking number until the refund lands.
- Wait for processing. Three to five business days, then five to ten days on the card.
On the call, confirm what the desk wants returned. Opened bottles are covered either way.
How long until the refund reaches your card?
Two separate waits, with the carrier in between.
| Stage | How long | Whose stage |
|---|---|---|
| Call to authorisation | Usually the same call | The desk’s |
| Posting to arrival | However long the post takes | The carrier’s |
| Arrival to refund issued | 3 to 5 business days | The desk’s |
| Refund issued to money visible | 5 to 10 days | Your card issuer’s |
People often read the last wait as the desk being slow, but only the card issuer controls it.
Count backwards from the deadline. Decide by day 45 and you have about two weeks left for the call, the parcel and its arrival. Decide at day 58 and you do not, and the deadline applies to the claim.
Know your way out before you go in
The guarantee runs 60 days from purchase, and the steps above take about ten minutes in total.
See today’s price and guaranteeDisclosure: Getslimset, the retailer that runs this website, earns when you buy. It does not earn more from a larger pack.
Can you cancel a SlimSet order?
Yes. Ring the order desk on +1 (302) 200-3480 with your order ID as soon as you can. Timing decides it. After the parcel has gone to the carrier, it is no longer a cancellation but a return.
If you have changed your mind but the parcel has arrived, use the refund steps above. If the address is wrong, call the same number. Before dispatch it is usually straightforward. After it, the parcel has to finish its journey first.
Keep the confirmation email. It carries the order ID and the tracking number, and both are the first things the desk asks for.
Is there a SlimSet subscription to cancel?
No. Each pack is a single payment, and nothing renews. That removes one of the commonest worries about supplements sold online.
You pay on the seller’s checkout, so this website cannot see charges. If a charge looks unfamiliar, call the same order desk. The website email address cannot look into it.
What does the guarantee not cover?
Five limits, stated plainly now so they do not surprise you later.
- It says nothing about the formula. It is a purchase policy, not a statement about what the capsule does.
- Return postage. That is yours.
- It is not automatic. You need to phone and get a return authorisation first.
- It is not instant. Two waits follow, one at the desk and one at your bank.
- It does not travel to another seller. A bottle bought from a marketplace listing carries that listing’s policy.
Other things outside the policy: a claim after the window has closed, a parcel posted back without authorisation, and customs or import charges already paid.
How does the window line up with each pack?
The window is fixed and the packs are not. Do this sum before you choose.
| Pack | Days of capsules | Days of guarantee | How they line up |
|---|---|---|---|
| 1 bottle | 30 | 60 | The window outlasts the bottle by 30 days. The most comfortable fit |
| 3 bottles | 90 | 60 | The window shuts a month before the capsules do |
| 6 bottles | 180 | 60 | The window covers a third of the supply |
One capsule a day, thirty to a bottle, so the left-hand figures are exact.
That is why the first order is best kept small. A bigger pack makes more sense once the first question has been answered.
What are the refund and price facts at a glance?
The terms in one table.
| Item | Published fact |
|---|---|
| Window | 60 days from the date of purchase |
| Opened bottles | Included |
| Return postage | Buyer’s cost |
| Claim route | +1 (302) 200-3480 with the order ID |
| Processing | 3 to 5 business days, then 5 to 10 days on the card |
| Post-back address | 11 Madison Avenue, Suite 1800, New York, NY 10010, once authorised |
| Prices | Bottle prices step from $89 (one) through $177 (three) to $294 (six); paid once |
Prices as read on September 19, 2026.
SlimSet is a dietary supplement. It is not a medicine, and it is not FDA approved. No dietary supplement is. These statements have not been evaluated by the Food and Drug Administration, and the product is not intended to diagnose, treat, cure or prevent any disease. Ask your doctor before you start, and tell them the figure on the label: 138 mg of caffeine anhydrous in each capsule. The label asks the same of anyone who is pregnant or nursing, under 18, or living with a known medical condition.
Frequently asked questions
How long is the SlimSet guarantee?
Sixty days, counted from the day you pay, on every pack, and opened bottles count.
How do I get a SlimSet refund?
Phone the order desk on +1 (302) 200-3480 with your order ID and get a return authorisation and the return address. Then post the bottles back, tracked and at your cost, with a note of your name, email and order ID in the box.
Can I email for a refund?
No. The website email reaches the people who write this site, not the order system, so it cannot begin a refund. Use the phone line.
How long until the refund reaches my card?
After the parcel arrives, the desk needs three to five business days, and your card issuer then takes another five to ten days.
Can I cancel my SlimSet order?
Ring the order desk with your order ID as soon as you can. If the parcel has already gone to the carrier, it becomes a return.
Is there a subscription I need to cancel?
No. Each pack is a single payment, so there is nothing to cancel afterwards.
Our view
This is a usable guarantee. Sixty days is long, it counts opened bottles, and the steps are short. The two things to respect are the postage cost and the clock, which runs from the day you pay.
Our advice is boring and works. Start the capsule when the bottle arrives, keep your notes, and decide by day 45. If the answer is no, make the call early, send the parcel tracked, and keep the number until the money lands.
Order with the exit already mapped
Start with one bottle, keep the order email, and the window gives you time to decide.
See today’s price and guaranteeDisclosure: Getslimset, the retailer that runs this website, earns when you buy. It does not earn more from a larger pack.
Last updated . Reviewed by Dr. Dean Tomlin, Doctor on the same date.
